Professional
AI-Powered Customer Support Chatbot
Built RAG-powered WhatsApp chatbot reducing support tickets by 68% using n8n, LangChain, and OpenAI. Handles product inquiries, order lookups, and FAQs with conversational memory.
Tech stack
n8n · LangChain · OpenAI · WhatsApp API · Pinecone · Node.js
Project details
- Built with n8n workflow automation platform
- Integrated LangChain for RAG (Retrieval-Augmented Generation)
- Connected to Pinecone vector database for semantic search
- Handles 500+ conversations daily with 95% accuracy
- Supports product inquiries, order status, and FAQs
Developed intelligent WhatsApp chatbot that automatically answers customer queries using company knowledge base.
Reduced support ticket volume by 68% and improved response time from hours to seconds.
Pages and modules
- Features: RAG-powered responses, conversation memory, order tracking integration