Tech Stack
n8n
LangChain
OpenAI
WhatsApp API
Pinecone
Node.js
Description
Developed intelligent WhatsApp chatbot that automatically answers customer queries using company knowledge base.
Reduced support ticket volume by 68% and improved response time from hours to seconds.
- Built with n8n workflow automation platform
- Integrated LangChain for RAG (Retrieval-Augmented Generation)
- Connected to Pinecone vector database for semantic search
- Handles 500+ conversations daily with 95% accuracy
- Supports product inquiries, order status, and FAQs
Page Info
Features
RAG-powered responses, conversation memory, order tracking integration