Intermediate · 45 minutes
Meta WhatsApp Cloud API Bot Setup
Set up Meta app credentials, verify webhooks, and wire message processing to an automation workflow.
Prerequisites
- Meta developer account and verified business
- Public webhook endpoint
- n8n or API backend to process incoming messages
Implementation steps
Step 1
Configure Meta app
Create a Meta app, enable WhatsApp Cloud API, connect a phone number, and store temporary token and permanent token securely.
Step 2
Verify webhook
Expose a GET handler for verification challenge and POST handler for incoming messages. Validate signatures before processing payloads.
Step 3
Route message logic
Map incoming message types (text, button, media) and push normalized events into workflow engine for replies, CRM writes, or escalation.
Expected outcome
A compliant WhatsApp message pipeline with secure webhook verification and structured event routing.